Wednesday, February 22, 2012
Business Hours: Monday - Friday
9 am - 7 pm
Saturday - Sunday
10 am - 5 pm

Phone:
281.394.5566
Email
Remote Support

Remote Support

Services

At VV Computer Service, we understand how important it is to have flawless working computer. A computer that doesn't work is often a real crisis. At VV Computer Service, we focus on delivering quality service to our valued customers at a competitive price. Unlike others, we won't try to sell you unnecessary software or hardware. We will do what it takes to fix your issue the first time and we stand behind all of our repairs. Most of our services are guaranteed for a period of 30 days after the service is performed with the exception of our Virus/Spyware and Malware Removal service.

 = Pick-up and drop-off service,  = At home/home office service
 = At offfice/business service,  = Remote service via internet
 = Consulting service

 Virus/Spyware/Malware Removal
  • Thoroughly scan your system to eliminate all viruses, spyware, malware and rootkits
  • Repair start up problems and error messages
  • Install anti-virus software if needed

Service available:

 PC Tune-up Service
  • Thoroughly scan your system to eliminate all viruses, spyware, malware and rootkits
  • Repair start up problems and error messages
  • Install anti-virus software if needed
  • Remove unnecessary files
  • Remove unwanted software and trialware
  • Optimize system and improve PC speed and performance
  • Check hard disk for errors and repair/recover hard drive if possible
  • Defrag hard disk(s)
  • Install critical patches for Microsoft Windows, Office, etc..
  • Update device drivers if necessary
  • Removal of dust and dirt buildup inside and outside PC

Service available:

 New PC/Laptop Setup
  • Unpack and setup your PC/laptop for the first time use
  • Connect your new PC/laptop to an existing wired/wireless network
  • Install external devices such as printer, scanner and fax**
  • Install critical patches for Microsoft Windows, Office, etc..
  • Install security and productivity software such as Antivirus, Adobe Reader, Adobe Flash and Java
  • configure your email
  • Remove unwanted software and trialware
  • Transfer data from one pc to another up to 25GB

Service available:

 Wire/Wireless Networking
  • Install and configure your wire or wireless router/accesspoint***
  • Connect your wire or wireless router/accesspoint to your existing internet service provider
  • Secure your device to prevent unauthorize use
  • Troubleshoot and repair internet connectivity if necessary
  • Network upto 3 devices (Add an additional device for $24.99)

Service available:

 Hardware Setup and Upgrade
  • Analyze your system and recommend hardware upgrade such as memory, hard drive, graphics card, network adapter, printer and scanner
  • Install internal or external hardware component***
  • Install necessary driver and software
  • Test and verify new hardware and system is functioning properly

Service available:

 Software Installation and Upgrade
  • Analyze your current hardware and software environment to ensure software compatibility
  • Install a software** (Add an additional software for $14.99)
  • Install necessary software update if availble
  • Test and verify new software and system is functioning properly
  • Create desktop shortcut

Service available:

 Operating System (Windows) Installation and Upgrade
  • Analyze your current hardware and software environment to ensure software compatibility
  • Upgrade or Install a fresh copy of windows 2000/XP/Vista/7 **
  • Install a software** (Add an additional software for $14.99)
  • Install necessary software update if availble
  • Test and verify new software and system is functioning properly
  • Create desktop shortcut

Service available:

 Online Data Backup*
  • Install and configure online backup software
  • create initial backup
  • Schedule automatic nightly backup
  • Price includes 1 year of online backup service per pc - up to 10GB data + $0.50/GB per month

Service available:

 Data Restore
  • Analyze and move data from one device to another - up to 50GB
  • create backup cd/dvd upon request - additional charge apply
  • $39.99 service diagnostics charge apply and will be waived upon data recovery

Service available:

 Windows Server Support
  • New server setup and installation
  • Server diagnose and repair
  • Server cleanup and optimization
  • File and print setup
  • Server upgrade
  • Server backup and restore

Server support is incident base support.  Additional charges may apply.
Service available:

 Database Design
  • Database design for small business and home/home office in MS Access or MS SQL
  • Determine the purpose of your database
  • Find and organize the information required
  • Refine your design

$79 Consulting fee to determine scope of work + actual time and material to complete database.
Service available:

 Network Design and Implementation
  • Analyze your current network infrastructure
  • Design, implement and test best possible solution

$79 Consulting fee to determine scope of work + actual time and material to implement network solution.
Service available:

 Web Design and Hosting
  • Analyze your current web needs
  • Design your website
  • Test your website
  • Revise your website as necessary
  • Finalize your website
  • Launch your website

Web design prices are based on number of pages, technology require, logo design, graphics, shopping cart, etc...There is $79.99 consulting fee.
Service available:

Current Price List

*remote service available.  High-speed internet connection required.
**software/devices not included.
***hardware not included.
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Authorized reseller
for OpenDNS

Authorized reseller for OpenDNS
We repair following popular brands...
Dell, IBM, Lenovo, HP (Hewlett-Packard), Compaq, Sony Vaio, Toshiba, Fujitsu, Acer, Gateway, Samsung, Advent, Tiny, Packard Bell, E-Machine, Time, and many more.